People Analytics: How Social Sensing Technology Will Transform Business and What It Tells Us about the Future of Work

byBenjamin Waber
Rating 5.5 /10 Readability
Read Time 7 hrs Readible On
Published: 2013Read: August 29, 2013Pages: 240
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by Juvoni Beckford@juvoni

In People Analytics, Ben Waber, shows how sensors and analytics can give business owners deeper insights into how their employees work and collaborate. Some of the technologies seemed too impractical and dehumanizing to me. Too much focus on the benefits for business and not the empowerment of employees. Would have loved to have more focus on psychology and the effects on people being actively monitored towards their performance.

Motivations to Read

I'm a very analytical person and was curious to see what new ideas there are for better understanding how employees get work down. Of course, there are some privacy concerns around this area, so I was also looking for a widely acceptable method of gathering and reporting on this data. I am also curious to see how wearables would be implemented, as they have been more focused on everyday consumer use rather than business.

3 Reasons to Read

  • Research into how seniors and analytics can give a business insight into how their employees work and collaborate.
  • Experiments in the use of wearables to increase worker productivity.
  • Learn how to use analytics to develop workplace performance.

Notable Quotes

"The reason that water coolers are so important isn’t just that they slake our thirst for cool, refreshing H20, but rather that they create a nexus of social activity in the workplace. Water coolers are where you bump into people in the office that you haven’t seen in a while, and they’re where you gossip about coworkers or talk about last night’s game. They serve a crucial social function that desks and meeting rooms can’t provide." "A major benefit of cohesive networks is that they create high levels of trust within the group. This trust comes directly from the structure of interactions in these networks."

Notes for this book are still being transcribed.
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posted May 8, 2016

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